What is the warranty of the products?
Silver Ticket Products warrants each product (not including used and like new products) to the original purchaser for a one year parts only warranty. The warranty period start the day the product is delivered by the shipping provider that Silver Ticket Products shipped the product by. Warranty is Void if not purchased from an Authorized reseller (Amazon, eBay, Newegg or Silver Ticket Products). The warranty does not cover any damage caused during shipping. Silver Ticket Products will ship replacement part(s) to replace the defective part(s) received, Silver Ticket Products will not ship and replace a whole product.
No refunds, discounts or payments will be given for inconveniences, wrong measurements or damages caused by the product(s) or part(s). Silver Ticket Products recommends checking the product(s) and part(s) thoroughly before assembling or installing yourself, or having a paid installer or contractor assemble and install the product(s) and part(s).
Part(s) and product(s) destroyed by sloppiness and carelessness during assembly and install do not qualify for warranty.
Parts destroyed or lost during shipping will not qualify for warranty, but if small parts are destroyed or lost, Silver Ticket Products at its choice will ship replacement parts. If the whole product is lost or destroyed during shipping please contact the website or dealer the product was purchased from.
Part(s) and product(s) assembled then disassembled void the warranty.
Part(s) or product(s) not used within their intended use voids the warranty. Any sloppiness or damage caused during use because of misuse voids the warranty.
Used and Like New product(s) sold by Silver Ticket products have a 30 day parts only warranty.
For information on obtaining warranty of a product please click here.
Repairs:The End-User must contact Silver Ticket Products regarding any eligible Product to be repaired during the Warranty Period. Upon receiving the warranty request Silver Ticket Products will ship the Silver Ticket Products approved replacement parts to the End-User.
Returns:Contact the authorized retailer regarding their specific Return Period and procedure for returning a Product. For any Product purchased direct through Silver Ticket Products, the Return Period of thirty (30) days from the date the Product was received by the End-User applies. Any eligible Product to be returned during the Return Period must be returned to an authorized retailer with prior written notification and an assigned return authorization number from the point of purchase. For non-warranty return claims, the End-User is responsible for paying the return shipping
Silver Ticket Products reserves the right to request information from the End-User before a repair or return is authorized and also the right to examine a returned product before replacing it.
Manufacturer Contact Information