My screen material is dirty
Many small areas such as streaks or smudges can be carefully cleaned with a mild detergent (soap) diluted to 30% to 40% with water and applied with a soft, non-abrasive cloth or a gentle brush (e.g. a soft toothbrush). Be sure not to scrub too hard in one spot since this may cause the material to wear out in that spot. Mr. Clean magic erasers works wonders on the screen material.
If all else fails, Isopropyl Alcohol in just a small dab can take off just about any spot.
A lint roller is recommended when cleaning the black velvet frame.
If this does not help clean your projection screen. Please contact us at email@example.com and send the following information.
1. A picture of the dirty marks or areas in the screen
2. Your order number and the dealer website you purchased the product from
If you happen to get your screen dirty. Please make sure to test a small area of these screen with any cleaning agents first. Clean a very small area of the screen to avoid damaging it. Unfortunately some types of dirt or issues may stain the material and will not be cleanable. Be careful not to put anything on the screen that might not be removable, cleanable or that may leave a residue. If the material cannot be cleaned then a new material may be purchased in our replacement parts section.